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Williams International has an exciting opportunity for a Business Analyst to join our team in our Michigan facility. The position is responsible for working directly with customers throughout the world. General activities in this position include, but are not limited to:
*Coordinate maintenance related activities by scheduling maintenance with proper personnel, facilities, and equipment worldwide.
*Maintenance program contract execution, clarifying and negotiating contractual requirements, quotations and invoicing.
*Maintain and update customer information in company ERP system and customer management systems.
*Routinely analyze data to monitor various business processes as well as suggest and implement process improvements that reduce cost and increase efficiency.
*Provide support and answer inquiries regarding engine maintenance, spare parts, pricing, technical publications, maintenance programs, service centers authorizations, and other Product Support items.
Bachelor's Degree in business or related field. Work requires job knowledge and skills gained with zero to three years of experience. Must have excellent communication and customer service skills. Must be able to produce a high degree of accuracy and attention to detail while multitasking. Experience with Microsoft Office Suite (Excel, Word, and Outlook). SAP experience is preferred, but not required.
U.S. citizenship status is required.
Williams International is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, and protected veteran status.
Please view Equal Employment Opportunity Posters provided by OFCCP
If you are interested in applying for employment with Williams International and need special assistance or an accommodation to use our website or to apply for a position due to a physical and/or mental disability, please send an e-mail with your request to
. Determination on requests for reasonable accommodation are made on a case-by-case basis.
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