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Job Details

Requisition Number 18-0006
Post Date 1/29/2018
Title Director of Institutional Research and Assessment
City Frederick
State MD

Data Collection and Analysis (30%)

Ensure that accurate and appropriate data and supporting documentation are provided to meet the decision-making needs of the college:

  • Develop and manage data standards and a formal set of procedures using best practices for ensuring the validity and integrity of data collection, analysis, and reporting, including consistency across campus, for report creation and dissemination.
  • Collaborate with the Office of Information Technology to develop the College's Data Warehouse, provide data for state and federal reporting purposes, and guide the College's acquisition and use of analytical tools.
  • Operate a variety of software packages used for data management, statistical analysis, and visual display of data; learn and apply emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.
  • Develop annual timelines for and monitor timeliness of all data analysis and reporting processes, both internal and external.

External Reporting/Accreditation (30%)

Stay current with important national and regional trends that affect higher education and assist the department and institution with appropriate responses:

  • Maintain and report data required by state and federal governments, external agencies, etc., including IPEDS, MHEC, MICUA, AAUP, and US News and World Report.
  • Work with multiple stakeholders to respond to complex data requests from state, federal, and other external organizations and agencies.
  • Coordinate national and regional surveys by serving as the primary contact; facilitating delivery to participants; and receiving, analyzing, and communicating results (e.g., ASQ, CIRP, US News, NSSE, CSS, etc.)
  • Serve as a clearing house and data source for accreditation resources required for the College’s assessment of student learning outcomes and continuous improvement efforts.
  • Play an active role in the college reaccreditation process and in preparing self-study reports.
  • Keep informed of related research projects conducted on other campuses through conference attendance, networking, and/or web research.

Internal Reporting (25%)

Supports the institution's planning functions by providing information and analysis for both College-wide and Division-based decision-making and strategy development:

  • Maintain relevant, current, and accurate data in support of institutional assessment, planning, and decision-making, and play a leadership role in supporting and coordinating related efforts across campus, including participation in the Planning and Budgeting Committee.
  • Assist the president, faculty, staff, and administrators in Program Review, accreditation self-study, and various planning processes, primarily by supplying needed and desired information in appropriate formats.
  • Advise and recommend to college leadership ways that institutional research can assist in promoting college-wide improvement.
  • Communicate routinely with college administration, faculty, and staff regarding the monitoring of performance indicators and progress on meeting strategic goals.
  • Assist in the expanded use of web-based services to make useful information and relevant analysis more readily available to the college community.
  • Provide support and direction in analyzing student retention and measuring student satisfaction.
  • Assist in designing and conducting analyses and completing reports on the college’s position and performance with respect to appropriate comparison groups.
  • Coordinate and implement the design, production, and dissemination of regularly scheduled reports such as a Fact Book, Common Data Set, quarterly Board of Trustees reports, institutional and campus-based reports on survey results, and other weekly, monthly, quarterly and annual reports as requested.
  • Serve as a technical resource/consultant to councils, committees, and project teams.
  • Collect and interpret institutional data for both external and internal use, and prepares and submit reports to government agencies and other organizations.
  • Summarize, interpret, and report institutional information, including the Fact Book and Common Data Set, for various College audiences.

Assessment (15%)

Provides support and expertise for the administrative, faculty and staff personnel charged with assessment and accreditation efforts of the College, including:

  • Collaborate with administration and faculty to develop and implement a comprehensive system for assessing institutional effectiveness and student learning at course, program, and college levels for programs and services.
  • Design research studies to collect, evaluate, analyze, and interpret quantitative, qualitative, and historical data from multiple and various sources; supervises the overall research process.
  • Assist divisions and departments (including academic departments) in designing and conducting benchmarking, outcome, satisfaction, and other studies.
  • Provide leadership and guidance for college committees tasked with assessment and student achievement.
  • Supervise the creation, administration, and reporting of institutional surveys, and assessments, including student, staff, graduate, alumni, and employer surveys.
  • Participate in special projects relating to institutional planning, assessment of outcomes, and institutional effectiveness.

Supervisory Responsibilities

The Director supervises two full-time, professional staff members and is responsible for training, and evaluating job performance, and managing the workflow of their projects. The Director may supervise one or more student workers, and will work collaboratively with faculty serving accreditation and/or assessment roles within their respective departments.

  • Engages staff in learning opportunities in support of the preparation of internal and external reports, including the identification of data, retrieval of required data, and basic statistical processing.
  • Serves as the budget administrator for the department.
  • May be required to travel occasionally to attend conferences and off campus meetings; and to attend on campus meetings at locations other than the OIRA suite.
  • Performs other related duties as assigned and/or required.


The Director must be able to work independently in carrying out research activities, perform all of the responsibilities listed above promptly and effectively, and possess the additional qualifications set out below. The College will make reasonable accommodations for persons with disabilities.

Education and Experience

It is highly preferred that the Director have a Master’s degree. Bachelor’s degree candidates will only be considered if they possess extensive professional experience (10+ years) in institutional research in a post-secondary institution. The Director will possess demonstrated experience in the ability to prioritize and meet competing internal requests for support and external reporting requirements; and strong interpersonal skills with an ability to establish and maintain excellent working relationships across College constituencies.

Language Skills

The Director must have an excellent command of English and be able to prepare texts that clearly explain complex statistical data. Exemplary written, verbal, and presentation skills are required. Job responsibilities require the preparation of reports and presentations to faculty, administrator, staff and other outside groups.

Mathematical Skills

Strong experience with statistical procedures relating to sampling, correlation analysis, projections, instrument design, quantitative and qualitative measures applied to educational and social research. This job requires proficiency in the analysis of statistical data and in the application of statistical formulae and the ability to make appropriate inference from data analyses. Strong ability to use statistical software packages (such as SPSS and spreadsheet software (such as Excel) is required .

Technology Skills

The Director must be proficient in using student information data bases, compiling reports using Microsoft Suite Productivity (such as Word, Excel, PowerPoint), ERP software and/or student information systems (such as PowerCampus). Proficiency in using statistical software packages (such as SPSS, Qualtrix or R) is required. Experience using a technology-based platform (such as Chalk and Wire) for assessment is required. Strong ability to use the internet and e-mail in connection with research is required.

Reasoning Ability

The Director must be able to design statistical research, identify and clearly define variables, test the validity of data, and design systems that protect the integrity of institutional data. The Director must have the ability to interpret this data to others. Ability to deal with a variety of abstract and concrete variables to synthesize data in useable form for continuous improvement.

To Apply

Qualified candidates are invited to apply on-line via our electronic application which requires submission of a cover letter, résumé, and three professional references. When saving documents, all document titles related to your application should include your name and the job requisition number. (i.e. c.smith, 18-00006).

The electronic application is found at the end of the job description on the lower right hand side, "Apply On-line". If you need assistance with the on-line application process, please email or call (301) 696-3592.

Hood College is committed to diversity in its faculty and staff and subscribes to a policy of hiring only individuals legally eligible to work in the United States. An Equal Opportunity Employer/M/F/Vet/Disability

Hood College does not discriminate on the basis of sex, race, color, national origin, sexual orientation, gender identity or gender expression, marital status, pregnancy, disability, religion, or age in recruitment, admission and access to, or treatment, or employment in its programs, services, benefits, or activities as required by applicable laws including Title IX of the Educational Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, and complies with the law regarding reasonable accommodation for disabled applicants and students. Inquiries about discrimination or reasonable accommodation should be referred to the Title IX and Section 504 Coordinator at Alumnae Hall, 401 Rosemont Avenue, Frederick, MD. 21701 (AD 312), (301) 696-3592. For complete information on Hood College’s nondiscrimination policy, please visit

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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