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Job Details

Requisition Number 17-0066
Post Date 10/17/2017
Title Chief Information Officer
City Frederick
State MD


Under the direction of the Vice President for Finance, the full-time Chief Information Officer (CIO) will provide vision and leadership of the College’s shared information technology systems by recommending strategies, policies, priorities and projects that advance the College’s mission. The CIO will build relationships externally to ensure Hood remains in the forefront of technological advancements in higher education, and internally to establish technology objectives that serve the needs of students, faculty and staff. She/he will also steward the resources necessary to achieve the technology objectives. Overall, the CIO’s role is to lead positive change across campus, and to seize opportunities that will better support Hood’s strategic goals.


Technology Innovation (50%)

  • Collaborate with institutional governance bodies to guide, define and build an information technology environment that supports the College’s mission, vision and values.
  • Develop and implement a strategic plan for information technology resources that is aligned with the College’s strategic plan.
  • Implement and maintain benchmarking practices that assess the College’s information technology services and resources in context with peer institutions.
  • Develop and maintain an on-going five-year plan for replacing technology in a systematic and cost-effective manner.
  • Collaborate with the Director of the Library and managers of other academic support services to develop a Learning Commons that integrates the physical and digital environments, and creates flexible spaces which will accommodate multiple learning activities and facilitate student academic achievement.
  • Foster an environment throughout the campus and within the Information Technology Department that cultivates innovation, creative solutions and efficient operations.
  • Remain current on existing and developing information technologies by cultivating professional contacts with other higher education institutions, professional organizations, and industry leaders.
  • Describe complex technology issues to senior-level management and key stakeholders, with the awareness necessary to succeed in influencing the most appropriate outcomes for the College.

Risk Management and Technology Administration (25%)

  • Ensure data and systems security, risk management, disaster recovery and business continuity plans are in place to protect the assets and reputation of the College and its constituents.
  • Organize and convene regularly scheduled meetings with students, faculty, and staff to ensure that end-users actively participate in identifying, planning, and implementing technology-related projects.
  • Serve as a member of the Academic Technology and Infrastructure Committee.
  • Develop and convene a Campus Information Technology Advisory Committee that includes representatives from the faculty, staff and students to identify needs and priorities.

Administrative Infrastructure (25%)

  • Define and maintain an appropriate organizational structure and staffing plan that efficiently and effectively delivers information technology services to the campus community.
  • Ensure that appropriate information technology policies and infrastructure exist to support the College’s programs and services.
  • Lead the Information Technology Department in sustaining a culture that seeks best practices and interacts with the campus community in a transparent, professional, and service-oriented manner.
  • Manage the information technology operational and capital budgeting processes using project management practices and methodologies appropriate to an institution the size and character of Hood College.
  • Support the professional development needs of the Information Technology Department staff.
  • Perform other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Clear understanding of, and commitment to, the mission, vision and values of Hood College.
  • Ability to work effectively with a wide range of constituencies in a diverse community.
  • Experience with information technology planning, development, and implementation to include data system architecture, cloud computing, instructional technology, programming services, telecommunications, database management, and cybersecurity.
  • Knowledge and understanding of current and emerging information technology trends in higher education.
  • Understanding of information technology in supporting a teaching and learning environment.
  • Ability to provide strategic guidance and counsel to members of the campus community in the assessment and development of information technology systems.
  • Experience organizing and directing a technical team to work collaboratively in achieving institutional, divisional and departmental goals.
  • Experience with strategic planning, organizing resources and establishing priorities.
  • Skills in budget preparation and fiscal management.
  • Skills in successfully managing projects to include costing, scheduling, and problem solving.
  • Experience developing vendor relationships and negotiating contracts.
  • Ability to handle confidential and sensitive information with discretion.
  • Impeccable personal integrity.
  • Commitment to customer service.
  • Self-motivator who enjoys challenges.

Supervisory Responsibilities

Manages five direct reports who supervise a total of 6 additional employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; encouraging and developing collaboration within a team.

Education and/or Experience

Bachelor’s degree required, with Master's degree strongly preferred. Eight to ten years of experience in managing shared information technology systems, preferably in a higher education environment. Must have extensive experience supervising a technical staff.

Language Skills

Strong oral and written communication skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability

High-level problem solving skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

To Apply

Qualified candidates are invited to apply on-line via our electronic application which requires submission of a cover letter, résumé and three professional references. When saving documents, all document titles related to your application should include your name and the job requisition number. (i.e. c.smith, 17-0066).

The electronic application is found at the end of the job description on the lower right hand side, "Apply On-line". If you need assistance with the on-line application process, please email or call (301) 696-3592.

Hood College is committed to diversity in its faculty and staff and subscribes to a policy of hiring only individuals legally eligible to work in the United States. An Equal Opportunity Employer/M/F/Vet/Disability

Hood College does not discriminate on the basis of sex, race, color, national origin, sexual orientation, gender identity or gender expression, marital status, pregnancy, disability, religion, or age in recruitment, admission and access to, or treatment, or employment in its programs, services, benefits, or activities as required by applicable laws including Title IX of the Educational Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, and complies with the law regarding reasonable accommodation for disabled applicants and students. Inquiries about discrimination or reasonable accommodation should be referred to the Title IX and Section 504 Coordinator at Alumnae Hall, 401 Rosemont Avenue, Frederick, MD. 21701 (AD 312), (301) 696-3592. For complete information on Hood College’s nondiscrimination policy, please visit

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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