The Henley Companies Career Page
Henley Enterprises opened its first Valvoline Instant Oil Change franchise in 1989.
Today the Henley family of companies operates over 200 automotive service locations
coast to coast including AAMCO Transmission and Car Washes.
Over 95% of our Management team started their career at an entry level position.

Job Details

Requisition Number BA0017 CSA
Post Date 12/18/2013
Title Customer Service Advisor
City Bowie
State MD
Description Valvoline Instant Oil Change is currently hiring Customer Service Advisors!

Do you want a great face to face customer service position with the opportunity to move up the ladder in a stable, growing company? 95% of our Store Managers start as entry level customer service team members. When you join Valvoline Instant Oil Change as a Customer Service Advisor, you begin a fun job and the prospect for a brand new career! We provide all the training - you bring your customer service mentality and the desire and ability to learn. You can succeed and have a great future with Valvoline Instant Oil Change!

Our Customer Service Advisors greet customers as they drive into a professional and well-maintained Valvoline Instant Oil Change center. Customer Service Advisors offer important service information and product options based on vehicle manufacturer recommendations. Customer Service Advisors help create loyal repeat customers by providing convenient services and products which are quick, easy and trusted.

ALL TRAINING PROVIDED. NO AUTOMOTIVE EXPERIENCE NECESSARY! Valvoline Instant Oil Change’s standardized, industry-best training program ensures your success every step of the way. Our easy-to-follow training program and on-the-job coaching shows you exactly how to provide a great customer service experience and master all the skills necessary to be certified for advancement at every level. Valvoline Instant Oil Change gives you the opportunity to advance your career in a stable company with a relentless commitment to our people, customers and growth.

OUTSTANDING BENEFITS AVAILABLE! We are proud to offer all full-time employees participation in our comprehensive and very affordable benefits program at 90 days of full-time employment.

Two (2) Medical and Dental Coverage Options
Vision Plan, Disability and Life Insurance Options
Paid Vacation
401(k) Savings Plan after 1 Year - with a Generous Company Match!
Incentive Promotions
Educational Assistance
A Fast Paced, Fun Work Environment
Flexible Hours & No Late Evening or Night Shifts
Free Uniforms and Dry Cleaning Service
Employee Service Discounts
And so much more…

A Successful Customer Service Advisor at Valvoline Instant Oil Change:
•Helps people by providing great face-to-face customer service experience
•Promotes a positive and professional image through their appearance and helpful attitude
•Is energetic, enthusiastic, and confident
•Enjoys hands-on work
•Likes working outdoors
•Easily learns and applies new skills
•Has a high sense of urgency, lots of drive and is self-motivated
•Loves being part of a winning team

Is this job a good fit for you?
We help you find out! As part of the application process you will complete a survey that will compare your strengths and abilities with those who have demonstrated success in this role within our organization. Taking this brief survey helps determine how well this position fits with your strengths and abilities and your opportunity for job success!

Don't miss the chance to start your new future today - APPLY NOW!

VIOC is proud to be an Equal Opportunity and Veterans employer
Requirements Physical Requirements

•Must be able to lift up to 50 pounds
•Must have full body mobility: twisting, turning, and working for extensive periods of time with hands above the head
•Must be able to stoop four times per vehicle up to six to ten times per hour of work
•Must be able to stand for extended periods of time each shift worked
•Must be able to climb stairs
•Must be able to use a computer

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