Job Details

Requisition Number 18-0079
Post Date 2/13/2018
Title PSS-Scheduler - Hema/Onc
City Washington, DC
State DC
Department Medicine
Description Schedules and registers Medical Faculty Associates, Inc. (“MFA”) patients while providing effective customer service to all callers. Provides detailed information about the Department of Medicine in addition to general information regarding the entire MFA.
Requirements High school graduate or equivalent required; two years of college is preferred. Knowledge of medical terminology or completion of medical terminology course is desired.

Experience Internal Candidates: A minimum of two years’ work experience in a medical/healthcare environment, such as a hospital, physician office, ambulatory clinic, or healthcare call center. Must have a minimum of 2 years call center experience. Experience utilizing a web-based computerized system for scheduling and Microsoft Office programs, Word and Excel, is required. Typing speed at a minimum of 45 WPM is required.

External Candidates: 3-4 years’ work experience in a medical/healthcare environment, such as a hospital, physician office, ambulatory clinic, or healthcare call center. Experience utilizing a web-based computerized system for scheduling and Microsoft Office programs, Outlook, Word and Excel, is required. Customer service experience is required; high volume
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